Terms of Service

Last updated: March 2026

1. Introduction

Welcome to FigCrafter. By visiting figcrafter.com or placing an order with us, you agree to be bound by these Terms of Service. Please read them carefully before using the site or making a purchase.

If you do not agree with any part of these terms, please do not use our website or services.

2. About FigCrafter

FigCrafter is an online store specializing in minifigure collectibles. We operate at figcrafter.com and can be reached at contact@figcrafter.com.

3. Eligibility

By using this site, you confirm that:

You are at least 18 years of age, or you are using the site under the supervision and with the consent of a parent or legal guardian.
You are providing accurate and truthful information when creating an account or placing an order.
You are authorized to use the payment method you provide at checkout.

We reserve the right to refuse service to anyone who does not meet these requirements or who provides false information.

4. Products & Pricing

We make every effort to ensure that product descriptions, images, and details are accurate. However, we do not guarantee that descriptions are completely error-free.

Prices are displayed in USD and may be updated at any time without prior notice.
Promotional pricing is only valid during the stated promotional period.
If a product is listed at an incorrect price due to a typographical error or system error, we reserve the right to cancel or refuse the order, even after an order confirmation has been sent. We will notify you promptly and issue a full refund if payment was already collected.

Product images are for illustrative purposes. Minor variations in color or finish may occur due to photography or screen calibration.

5. Orders & Payment

Placing an order constitutes an offer to purchase — it is not a binding contract until we confirm acceptance. An order confirmation email is an acknowledgment of receipt, not an acceptance.

We reserve the right to cancel or refuse any order for reasons including but not limited to:

Stock unavailability
Suspected fraud or unauthorized use of a payment method
Errors in pricing or product information
Failure to verify billing or shipping information

Accepted payment methods include major credit and debit cards and any other methods displayed at checkout. All transactions are processed securely.

6. Shipping

Shipping timelines and costs are governed by our Shipping Policy, which is incorporated into these Terms by reference.

Key points:

Delivery estimates are not guaranteed. Delays may occur due to carrier issues, customs processing, or other factors outside our control.
Risk of loss passes to you upon delivery of the package to the shipping address provided at checkout.
If a package is marked as delivered but you have not received it, please contact us at contact@figcrafter.com and we will investigate with the carrier.

7. Returns & Refunds

Returns and refunds are handled in accordance with our Refund & Return Policy, which is incorporated into these Terms by reference.

EU & UK customers: Nothing in these Terms limits or overrides your statutory rights under the EU Consumer Rights Directive (Directive 2011/83/EU) or applicable UK consumer protection law, including your right to withdraw from a purchase within 14 days of delivery. Please refer to our Refund & Return Policy for full details on how to exercise these rights.

8. Intellectual Property

All content on this website — including but not limited to text, images, logos, product photography, graphics, and the FigCrafter name and brand — is the property of FigCrafter and is protected by applicable copyright, trademark, and intellectual property laws.

You may not:

Copy, reproduce, or distribute any site content without prior written permission.
Use FigCrafter's name, logo, or branding in any context that implies endorsement or affiliation.
Scrape, mirror, or republish any portion of this site.

Personal, non-commercial use (such as saving an image for your own reference) is permitted, but any other use requires explicit authorization.

9. Trademark Notice

LEGO® is a trademark of the LEGO® Group. FigCrafter is not affiliated with, sponsored by, authorized by, or endorsed by the LEGO® Group in any way.

Products sold on this site may include re-used LEGO® elements that have been repackaged or altered from their original form. These are not official LEGO® products. The LEGO® Group is not liable for any loss, injury, or damage arising from the use or misuse of any product purchased through FigCrafter.

All other third-party trademarks referenced on this site are the property of their respective owners.

10. Prohibited Conduct

When using this site, you agree not to:

Use automated tools (bots, scrapers, crawlers) to access or collect data from the site.
Attempt to gain unauthorized access to any part of the site or its systems.
Submit false, fraudulent, or misleading information.
Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
Use the site or its content for any unlawful purpose.
Resell products purchased from FigCrafter for commercial purposes without our prior written permission.
Interfere with the security, performance, or integrity of the site.

We reserve the right to terminate access for any user who violates these rules.

11. Disclaimer of Warranties

We sell products as described and make reasonable efforts to ensure quality. However, to the fullest extent permitted by applicable law:

Products are provided "as is" without any warranty beyond what is explicitly stated in our product listings or policies.
We do not warrant that the site will be error-free, uninterrupted, or free of viruses or other harmful components.
We do not make any representations about the fitness of our products for a particular purpose beyond what is described in the listing.

Nothing in this section limits any statutory rights you may have as a consumer.

12. Limitation of Liability

To the fullest extent permitted by applicable law:

FigCrafter's total liability for any claim arising from a purchase is limited to the amount you paid for that specific order.
We are not liable for any indirect, incidental, special, or consequential damages, including loss of profits, loss of data, or loss of enjoyment.

EU & UK customers: This limitation does not affect your statutory rights as a consumer. In jurisdictions where such limitations are restricted or prohibited by law, this clause applies only to the extent permitted.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of our site shall be resolved exclusively in the courts located in California, USA.

EU & UK customers: If you are a consumer resident in the EU or UK, you may also have the right to bring a claim in the courts of your country of residence, and applicable mandatory local consumer protection laws will continue to apply.

14. Changes to Terms

We may update these Terms of Service from time to time. When we do, we will revise the "Last updated" date at the top of this page.

Your continued use of the site following any changes constitutes your acceptance of the updated Terms. If you do not agree with the revised Terms, please stop using the site.

We encourage you to review this page periodically.

15. Contact

If you have any questions about these Terms of Service, please reach out:

Email: contact@figcrafter.com
Website: figcrafter.com
Response time: Within 24–48 hours on business days